Avan Darman Novin Co.

Avan Darman Novin Company was established in 2018 as the exclusive representative of Arg-e Jadid Telecommunication Services Company for the distribution, sales, and after-sales services of Avan blood glucose testing devices. By recruiting and leveraging an experienced team specialized in diabetes and blood glucose monitoring products, the company began its mission with a strong focus on improving point-of-sale services and increasing overall customer satisfaction.

The company introduced the first Iranian blood glucose meter developed with localized, indigenous technology to the market. Avan Darman Novin maintains close cooperation with organizations such as the Ministry of Health, the Iranian Diabetes Association, diabetes clinics, hospitals, scientific institutions, pharmacies, medical equipment stores, and healthcare professionals. The company places strong emphasis on educational and scientific sales and marketing, training programs and internships, business development, and supply chain management.

Avan Darman Novin actively participates in both international and domestic exhibitions and organizes specialized workshops and training courses for its customers, prescribers, and end users.

Another key mission of the company is the provision of comprehensive after-sales services to various customer groups, including provincial representatives, pharmacies, healthcare centers, and, most importantly, end consumers.

The presence of a dedicated and independent customer service unit within the organization, responsible for in-person support, telephone assistance, customer satisfaction management, and satisfaction measurement, clearly reflects the company’s strong commitment to its customers and to achieving high levels of customer satisfaction.